bd897 Privacy Policy — How We Handle Your Personal Data

1. Data We Collect

When you interact with the bd897 platform — whether by registering an account, making a deposit, placing a bet, or contacting our support team — we collect certain categories of personal data. The data we collect falls into three broad categories: information you provide directly to us, information we collect automatically as you use the platform, and information we receive from third-party service providers.

1.1 Information You Provide Directly

The following personal data is collected at the point of registration or as part of our Know Your Customer (KYC) verification process:

• Identity data: Full legal name, date of birth, nationality, and government-issued ID number (National ID Card, passport, or driving licence number)
• Contact data: Email address, mobile phone number, and residential address (including city and postal code)
• Payment data: bKash mobile number, Nagad wallet number, Rocket number, Upay details, bank account identifiers, or debit/credit card details (processed via our PCI-compliant payment partners — bd897 does not store full card numbers on its own servers)
• Verification documents: Copies of identity documents, proof-of-address documents, and payment method ownership evidence submitted as part of KYC review
• Account preferences: Your chosen username, communication preferences, responsible gaming settings (deposit limits, session reminders, self-exclusion requests), and any support correspondence you initiate

1.2 Information Collected Automatically

When you access and use the bd897 platform, certain technical and behavioural data is collected automatically by our systems:

• Device & technical data: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, and time zone setting
• Usage data: Pages visited, games played, betting history, session duration, login timestamps, and navigation paths through the platform
• Transaction data: Details of all deposits, withdrawals, bets placed, winnings received, and bonus activity associated with your account
• Cookie and tracking data: Session identifiers, analytics identifiers, and preference cookies — see Section 4 (Cookies) for full details

1.3 Information from Third Parties

In certain circumstances, bd897 receives personal data about you from third-party sources, including:

• Identity verification and KYC service providers who help us confirm the authenticity of your submitted documents
• Payment processing partners (such as bKash and Nagad gateway providers) who confirm the status and ownership of payment methods linked to your account
• Fraud prevention and anti-money-laundering screening services that help bd897 identify unusual or potentially fraudulent account activity

2. How We Use Your Data

bd897 uses the personal data we collect for clearly defined purposes. We do not use your data for any purpose beyond those described below without first obtaining your explicit consent or being required to do so by applicable law.

2.1 Marketing Communications

bd897 will only send you promotional emails, SMS notifications, or in-platform messages about bonuses, special offers, and events if you have opted in to receive such communications during registration or via your account settings. You can withdraw your consent and opt out of marketing communications at any time by updating your notification preferences within your account, or by contacting our support team directly. Opting out of marketing communications does not affect your ability to use the bd897 platform.

2.2 Automated Decision-Making

bd897 uses automated systems to support fraud detection and responsible gaming monitoring. These systems may flag accounts for manual review or apply temporary restrictions based on automated risk scoring. Where automated processing results in a decision that materially affects your account — such as a withdrawal hold or a temporary betting restriction — you have the right to request a manual review of that decision by contacting our support team.

3. Data Sharing & Third Parties

bd897 does not sell your personal data to any third party. We share your data only in the specific, limited circumstances described below, and only to the extent necessary to fulfil the relevant purpose.

3.1 Service Providers

bd897 works with a carefully selected group of third-party service providers who process personal data on our behalf as data processors. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card-payment gateway providers who facilitate the processing of your deposits and withdrawals
• KYC and identity verification providers: Third-party services that help us verify the authenticity of identity documents and confirm player ages
• Fraud prevention and AML screening services: Providers that screen transactions and account activity against risk databases to protect both players and the platform
• Game providers: Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe) receive the minimum data necessary to deliver their games and maintain game integrity — typically a pseudonymous player identifier, rather than your full personal details
• Platform analytics providers: Services that help bd897 understand how players use the platform so we can improve the product and user experience

All third-party service providers who process your data on bd897's behalf are contractually required to handle that data securely, use it only for the specified purpose, and not share it with any further parties without bd897's explicit authorisation.

3.2 Legal and Regulatory Disclosures

bd897 may be required to disclose certain personal data to law enforcement agencies, regulatory bodies, or other government authorities in Bangladesh or internationally where required by applicable law, court order, or legitimate regulatory demand. In such cases, bd897 will disclose only the minimum data required to satisfy the legal obligation and will, where legally permissible, notify the affected player of the disclosure.

3.3 Business Transfers

In the event that bd897's business or a substantial part of its assets is acquired by or merged with another entity, player data may be transferred to the acquiring entity as part of that transaction. In any such event, affected players will be notified of the transfer and of any material changes to this Privacy Policy before the transfer takes effect.

4. Cookies & Tracking Technologies

bd897 uses cookies and similar tracking technologies (including local storage tokens and session identifiers) to operate the platform correctly, maintain the security of your session, and understand how players interact with the site. The following table summarises the categories of cookies we use:

4.1 Managing Cookies

You can manage cookie preferences for the functional and analytics categories via your browser settings at any time. Most modern browsers allow you to view, block, or delete cookies stored by specific websites. Note that disabling strictly necessary or fraud-prevention cookies will impair or entirely prevent your ability to log in to and use the bd897 platform.

4.2 Third-Party Tracking

Some analytics and fraud-prevention tools used by bd897 are operated by third-party providers and may set their own cookies. These providers are contractually restricted from using any data collected via bd897's platform for their own independent marketing or analytics purposes.

5. Data Retention & Storage

bd897 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data (identity, contact, payment, and account preference data): Retained for the full duration of your registered account being active on the bd897 platform.
• Transaction and betting history: Retained for a minimum of five (5) years following the relevant transaction date, in line with standard financial record-keeping requirements.
• KYC and verification documents: Retained for a minimum of five (5) years following account closure or the completion of the KYC review, whichever is later.
• Support correspondence: Retained for three (3) years following the closure of the relevant support interaction, to allow for dispute resolution and quality review.
• Marketing consent records: Retained for the duration of your marketing opt-in, plus three (3) years following any opt-out, to demonstrate compliance with consent obligations.
• Closed account data: Following a player's request to close their bd897 account, their data is retained for the applicable regulatory retention period and then securely deleted or anonymised.

5.1 Data Storage Location

Player data associated with the bd897 platform is stored on secure servers. bd897 takes all reasonable and appropriate technical steps to ensure that data stored on its servers is protected against unauthorised access, disclosure, alteration, or destruction, including access control restrictions, encryption at rest for sensitive data fields, and regular security audits.

6. Your Privacy Rights

As a registered player on the bd897 platform, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact the bd897 support team via live chat or email — our contact details are in the footer of every page on bd897.net.

6.1 Right of Access

You have the right to request a copy of the personal data bd897 holds about you. Upon receiving a valid access request, we will provide you with a summary of the data held, the purposes for which it is being processed, and the categories of any third parties with whom it has been shared. We will respond to access requests within a reasonable timeframe.

6.2 Right to Rectification

If any personal data bd897 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For certain data fields (such as your registered email address or phone number), you may be able to update these directly within your account settings. For other fields (such as your legal name or date of birth), correction requests must be submitted to our support team along with supporting documentation.

6.3 Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no other legal basis for processing. This right is subject to bd897's legal obligations to retain certain data for defined regulatory retention periods (see Section 5).

6.4 Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to a particular use of your data and a review is pending — you have the right to request that we restrict our processing of your personal data to storage only, pending resolution of the matter.

6.5 Right to Data Portability

Where bd897 processes your personal data on the basis of your consent or on the basis of contract performance, and where that processing is carried out by automated means, you have the right to receive a copy of the relevant data in a structured, commonly used, machine-readable format, or to request that we transmit it directly to another data controller where technically feasible.

6.6 Right to Object to Marketing

You have an absolute right to object to the processing of your personal data for direct marketing purposes at any time. Following a valid objection, bd897 will cease all marketing communications to you. This right can be exercised at any time via your account notification settings or by contacting our support team.

7. Data Security Measures

bd897 takes the security of player data seriously and has implemented a range of technical and organisational measures to protect personal data against unauthorised access, disclosure, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or device and the bd897 platform
• Encryption at rest for sensitive personal data fields stored on bd897's servers, including identity document data and payment identifiers
• Role-based access controls ensuring that only authorised personnel with a genuine operational need can access specific categories of player data
• Multi-factor authentication requirements for internal staff accessing production systems and player data
• Regular security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited
• Secure development practices across all platform code, including input validation, parameterised queries, and regular dependency auditing to prevent injection attacks and related vulnerabilities
• Incident response procedures to detect, contain, and respond to any security breach rapidly, and to notify affected players where required

7.1 Your Responsibility

While bd897 takes extensive measures to protect your data on our end, the security of your account also depends on steps you take yourself. You are responsible for keeping your bd897 login credentials confidential, using a strong and unique password for your account, enabling any available two-step verification, and logging out of your account when using shared or public devices. bd897 will never ask you for your password — treat any communication requesting your password as fraudulent and report it to our support team immediately.

8. Policy Updates & Contact

8.1 Changes to This Privacy Policy

bd897 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform features, or applicable legal requirements. When we make material changes to this Policy — meaning changes that affect how we collect, use, or share your personal data in a significant way — we will notify registered players via their registered email address before the changes take effect.

The updated Privacy Policy will always be available at bd897.net/privacy-policy, and the "Last Updated" date at the top of this page will reflect the date of the most recent revision. Your continued use of the bd897 platform following the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

8.2 Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy, about how bd897 handles your personal data, or about exercising any of the data rights described in Section 6, please contact the bd897 data team through any of the following channels:

• Live chat: Available 24/7 directly within the bd897 platform after logging in — the fastest way to reach us for urgent privacy matters
• Email: [email protected] — please include "Privacy Request" in the subject line so your message reaches the correct team promptly

bd897 is committed to resolving all privacy-related queries and complaints promptly and fairly. We will acknowledge receipt of your enquiry and provide a substantive response within a reasonable timeframe from the date we receive your message.

This Privacy Policy was last updated in January 2026. The most current version is always available at bd897.net/privacy-policy. bd897 is an entertainment platform operating for players across Bangladesh. Gambling involves risk — please play responsibly. 18+ only.